At Denkei Corporation Americas, we prioritize the safety and security of our business relationships. We have identified a concerning trend where scammers, posing as representatives from our company, are targeting both customers and suppliers with fraudulent communications. These imposters seek to gather sensitive information or prompt unauthorized financial transactions.
Your vigilance and awareness are vital in combating these fraudulent activities. We thank you for your continued trust and cooperation.
Reported Scam Example
To help our valued partners recognize fraudulent attempts, we’re sharing a recent example reported to us:
Example of Fraudulent Message:
Subject: Urgent Request for Outstanding Invoices
Hello,
I am the new Lead Accountant for DENKEI. We are currently auditing our accounts and require information on all unpaid/outstanding invoices for our records.Your prompt response will be highly appreciated.
Thank You,
[Fake Name]
300 N. Martingale Road, Suite 515,
Schaumburg, IL 60173, USA[Picture of our Logo]
Please note: The name and position mentioned in this message are fabricated and not associated with our company. This message is a typical example of what a fraudulent request might look like. It incorrectly uses our company’s name in an attempt to elicit sensitive financial information.
Verification Procedures
In the wake of recent fraudulent activities, it’s crucial to ensure that any communication claiming to be from Denkei is authentic. To verify the legitimacy of emails, calls, or requests you receive, please follow these steps:
Check the Sender’s Details: Verify the email address or contact details. Official communications from DENKEI will always come from our verified email domain or known contact numbers.
Look for Official Documentation: Legitimate requests from our company will typically be accompanied by official documentation. Be wary of vague or informal requests, especially those urging immediate action.
Contact Us Directly: If you have any doubts about the legitimacy of a communication, do not hesitate to contact us directly through our official channels.
Double-Check with Known Contacts: If you have regular contacts within Denkei, such as a sales representative or manager, reach out to them for confirmation.
Beware of Unsolicited Requests: Be cautious with unsolicited requests, especially those asking for sensitive information, immediate payment, or action.
Your vigilance and cooperation are invaluable in preventing fraudulent activities. Remember, it’s always better to err on the side of caution and verify before responding to any suspicious communication.
Reporting Procedures
In our ongoing effort to combat fraud and protect our community, we encourage you to be vigilant and report any suspicious activities that appear to be associated with Denkei. If you receive any communication that seems unusual or suspect it’s not genuinely from us, please take the following steps:
- Contact Denkei Directly: Immediately inform us about the suspicious activity. You can reach out through resources@n-denkeiamericas.com. This allows us to take swift internal action and provide you with the necessary support.
- Report to Authorities: For a broader and more effective response against such fraudulent practices, we recommend reporting these incidents to official government channels. For users in the United States, you can file a report with the Federal Trade Commission (FTC) at their Report Fraud page: Report Fraud to the FTC
Your actions are not just about protecting your interests; they contribute significantly to the safety and security of our entire community. By reporting these incidents, you help us maintain a trustworthy and secure environment for all our valued customers and suppliers.
