global
Privacy Policy | Denkei Corporation Americas Send us a message

Privacy Policy

Guidelines for Personal Information Protection

Denkei Corporation Americas (hereinafter referred to as “Denkei”) fully understands the inherent responsibility of “entities handling personal information” to protect personal information of all people including customers and suppliers who provide personal information to Denkei (hereinafter each of such persons is referred to as “the person”). Therefore, Denkei has established specific policies on handling personal information as stated below, and thus will make every effort to protect personal information.

 

1. Acquisition of Personal Information

 

Whenever  Denkei asks a person to provide his/her personal information, we specify in advance the purpose for which the personal information will be used (hereinafter referred to as “purpose of use”).
In the following cases, however, we may omit specifying the purpose of use.

  • When personal information is provided in a business meeting or in the exchange of business cards.
  • When personal information is provided on business cards at events, fairs, or seminars etc.

 

When a person uses our website, we may ask him/her for personal information to satisfy his/her demand. In any case, we will specify the purpose of use, so please provide us your personal information after making sure it by yourself.

  • User registration
  • Product registration
  • Download of catalogs or technical materials or request for documents
  • Application for participation in event
  • Questionnaire or something
  • Request for estimation, repair and calibration of products
  • Job application
  • Others

 

We do not automatically collect your home address, email address, telephone number, and product preferences unless you voluntarily input this information, such as our inquiry page, when you submit questions or comments, request information, seek to open a credit account or enter into a leasing arrangement, or participate in online surveys, contests, promotions or other activities. Should you voluntarily provide us with personally identifiable information, you consent to our use of it in accordance with this policy.<

 

Even if you do not submit personal information through the website, we gather navigational information about where visitors go on the website and information about the technical efficiencies of our website and services (i.e., time to connect to the website, time to download pages, etc.). This information allows us to see which areas of our website are most visited and helps us better understand the user experience. This helps us improve the quality of the website by recognizing and delivering more of the features, areas, and services our visitors prefer.

In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (for example, domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our website.

We are making best efforts to protect personal information of customer who is the owner of it. Information we collect from customers on our website is only used for the purpose of providing valuable information for customers and improving our service level.We will not use them for any other purpose.

 

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.</br> This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on past visits to denkei.com/america. Of course, any data collect will be used in accordance with our own privacy policy and Google’s privacy policy.

 

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

 

2.Use of Personal Information

 

We will use personal information within a range necessary to achieve the purpose of use bellow.

When we use customer’s personal information without the range of the purposes bellow, we will acquire the person’s consent in advance.

  1. Answer or sending inquiries as to quotations, document requests, or something about exhibited products
  2. Answer for opinions or inquiries to our service of our website.
  3. Notice of questionnaire, sales promotion, or something. Making contact with the winners. Shipping prizes
  4. E-mail newsletter. Delivering information such as various announcements

 

3.Disclosure of Personal Information to Third Parties

 

Denkei does not disclose personal information to any third parties except under one or more of the following conditions

  1. When the person has given his/her consent
  2. When personal information is disclosed in a manner whereby the person cannot be identified (e.g. statistical data).
  3. When personal information is disclosed to  Denkei dealers or affiliates etc. that have been obligated to preserve confidentiality to  Denkei within the scope necessary to perform the purpose of use.
  4. When it is necessary for the settlement of payment for products purchased or services provided to disclose personal information to financial institutions etc.
  5. When disclosure to third parties is authorized by related laws or guidelines.
  6. When a judicial or administrative organization has ordered the disclosure or provision of personal information according to laws or ordinances.
  7. When personal information is disclosed or shared between Denkei Corporation Americas or between the subsidiaries within the scope necessary to perform the purposes of use.

 

4.Management of Personal Information

 

In order to prevent leakage, alteration, loss, or use for anything other than the purpose of use, Denkei manages personal information strictly in a safe environment under strict security according to related laws, guidelines, and internal regulations.

 

5.Inquiries of Personal Information

 

A person who wishes to access, alter, or correct his/her own personal information should contact the section or staff in Denkei to whom the person has provided their personal information (contact information site that is displayed on the Web site through which personal information has been provided).</br> Denkei will then respond to the person’s request in a timely manner according to prescribed procedures.
In those cases, in order to prevent unlawful acquisition or alteration of personal information by third parties, Denkei will confirm whether the request is really done by the person himself/herself.

 

Denkei Corporation Americas

President

Dice-K Yoda