Customer
Support
Our comprehensive Customer Service Support
lets our customers utilise their purchase to the fullest. It includes the
following :
Product
Warranty
We warrant all equipment that we supply
for a year against defective materials and workmanship. This accords with
the warranty terms of each equipment's supply. We will remedy any defect
and fully restore an equipment's performance according to these terms at
our expense.
Training
& Assistance
We provide hands-on-training and site
demonstrations for first-time users to familiarise them on how to optimise
their investment.
Product
& Technical Seminar
We conduct seminars for calibration, technical
and new product information.
Customer
Service Agreements
We offer customised service agreements
to suit individual needs. We also provide on-site preventive maintenance,
calibration and repair services. These ensure that our clients suffer
minimal disturbance.
On
Site Installation
Our specialists provide system set ups
for substantial configurations. System tests to verify performance and
training is also provided.
Trained
Staff
Our staff are professionally trained by
most manufacturers of the equipment that we offer. We have first hand information
and knowledge on all equipment performance and specifications.
This lets us give long term product support,
execute immediate repair and maintain high technical standards.
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